RETURNS

If you are not completely happy with your purchase, please contact us immediately and we can discuss the most expedient and effective way to either return your item or exchange it for another piece of gear.  Please review our policies below.

Returns for Store Credit or Exchange: Most purchases can be returned within 7 days of delivery for Full Store Credit or Exchange, less the original outbound shipping costs.  ALL items must pass inspection upon return as being in the exact same condition as when it left, including all the original packaging.  In the event of noticeable wear or damage, buyer is liable for the cost of repair or restoration to original condition.  Buyer assumes all return shipping costs unless the return is a result of an incorrect shipment.

Cash Refund: If you would like a cash refund there is a small 10% restocking fee as well as the original outbound shipping costs.  Again, ALL items must pass inspection upon return as being in the exact same condition as when it left, including all the original packaging.  In the event of noticeable wear or damage, buyer is liable for the cost of repair or restoration to original condition. Buyer assumes all return shipping costs unless the return is a result of an incorrect shipment. 

You should expect your refund within 7-10 Business days upon the items return.

There are NO returns on custom orders and deposits are NON-Refundable.  There are some items that cannot be returned such as software, magazines, tubes, and anything designed to come in contact with the mouth or ears, such as harmonics and earplugs.

Please contact us with any questions or concerns.  773.561.3521 or [email protected]

Shipping:  FMIC products are shipped to USA only.